Shipping and returns

Simple Singapore delivery, with compatibility checked first.

Delivery

International requests

The online checkout is limited to Singapore for launch. Contact Uroclips for international requests so shipping, local requirements and compatibility can be considered before an order is accepted.

Returns

Because this is a hygiene-adjacent external accessory, returns can only be considered for unopened, unused items in their original condition. Contact us within 7 days of delivery with your order number and a clear photo of the issue.

 

Before ordering

Please review compatibility before placing an order. Uroclips does not repair a damaged urine bag, replace its original hanger, or change replacement schedules or healthcare guidance.